- 25+ years of experience
- 20,000+ successful campaigns
- Helped 1,000+ supermarkets
If you are a consumer and have a question about a loyalty card, promotion, or product, please submit your question using this form.
These terms and conditions apply to all loyalty programs conducted by Touch Local Loyalty. By participating in the loyalty program, the participant agrees to these terms and conditions.
Customers receive loyalty stamps when they spend a minimum amount. This minimum spending amount is listed on the loyalty card for the respective promotion. Excludes deposit-return items, tobacco products, medications, baby food for children under 1 year of age, lottery tickets, and phone cards.
The number of loyalty stamps required is listed on the relevant loyalty card.
Loyalty stamps are issued by store staff at the (self-scan) checkout.
Full loyalty cards can be redeemed for discounts on products.
Full loyalty cards can only be redeemed during the specified promotion period and at the store where the promotion is currently running.
Not redeemable for cash.
This promotion is valid while supplies last.
The duration of the savings promotion is listed on the corresponding savings card.
The supermarket reserves the right to extend or shorten the promotion period.
Offers are not intended for resellers and/or bulk buyers. Prices are subject to change and/or typographical errors.
The supermarket is not liable for the loss, theft, or damage of loyalty points or rewards.
In the event of suspected fraud or abuse, the supermarket reserves the right to invalidate the loyalty card and terminate participation.
The supermarket reserves the right to change the terms and conditions of the promotion at any time or to terminate the promotion.
For questions or comments about the savings promotion, participants can contact the relevant supermarket or Touch Local Loyalty.
These terms and conditions were drafted on March 19, 2025, and can be viewed at any time at touchlocalloyalty.com/terms-and-conditions